PAYMENT BY INSTANT BANK TRANSFER
The payment method we recommend.
Instant bank transfer combines simplicity, speed, and reliability. It is currently one of the best solutions for purchases within the European Union.
Fast
Secure
European
Reliable
Instant bank transfer payment in brief
IN SUMMARY
Simple, fast, and secure, instant transfer is our recommended payment solution for customers in the European Union. It requires no additional payment intermediary and provides you with complete traceability of your transaction.
How to make your payment ?
In the majority of cases, funds are received within seconds, allowing for quick processing of your order. You will then receive a confirmation email.
Why do we recommend this solution ?
Fast
Instant transfers are generally completed in seconds, 24/7.
Highly secure
Your payment is made directly through your bank, without any additional payment intermediary.
Compatible
Available in the majority of European banks that support instant transfer.
Reliable in the long term
Independent of payment provider policies, it guarantees the continuity of our services.
Our tips
- Enter only the order number in the transfer reference.
- Do not mention the product name or any additional information.
- Carefully check the IBAN before validating your transfer.
- Keep the transaction proof until your order is confirmed.
An incorrect reference may cause a processing delay.
Good to know
Instant transfer is a service provided by your bank. If the option is not available to you, you can always make a classic SEPA transfer (1 to 3 business days).
If you have any questions or difficulties, our team remains at your disposal via the Contact page.
Frequent ask questions
How long does it take for the payment to be received ?
How long does it take for the payment to be received ?
In the majority of cases, an instant bank transfer is received in just a few seconds.
Upon receipt of the funds, your order is automatically validated and can be processed by our team for preparation and shipping.
In rare situations (bank maintenance, exceptional checks, or temporary unavailability of the service), processing may take additional time.
What reference should I indicate ?
What reference should I indicate ?
To facilitate the processing of your order, we ask that you enter only your order number in the transfer reference.
Example : GH02578
No other information is necessary. This simple reference allows us to quickly identify your payment and avoid any processing delays.
Can I cancel or modify my transfer ?
Can I cancel or modify my transfer ?
Once validated by your bank, an instant transfer is generally irreversible.
If you notice an error or wish to modify your order, contact our support as soon as possible.
We will do our best to assist you before your order is processed.
Is instant transfer available in all countries ?
Is instant transfer available in all countries ?
Instant transfer is currently offered by the majority of banks in the European Union.
However, its availability depends on your bank and your country of residence.
If your bank does not support instant transfer, you can generally make a classic SEPA transfer or use one of the other payment methods offered by GenHelix Optima.
My instant transfer failed, what should I do ?
My instant transfer failed, what should I do ?
Several reasons may explain a transfer failure: bank limit reached, temporary unavailability of the service, or an error in the entered information.
We invite you to check the provided bank details as well as your payment limit, then try again.
If the problem persists, our team remains available to assist you and offer a suitable solution.
Is instant transfer payment secure ?
Is instant transfer payment secure ?
Yes.
Instant transfer is a particularly secure solution because the transaction is carried out directly from your banking space, without any additional payment intermediary.
You thus benefit from the security mechanisms implemented by your bank (strong authentication, secure validation, encryption of exchanges, etc.).
This is precisely one of the reasons why GenHelix Optima currently considers instant transfer as one of the most reliable solutions for payments within the European Union.
Continue your discovery
Discover the other payment solutions offered by GenHelix Optima.
