{"id":1010,"date":"2026-06-29T11:30:40","date_gmt":"2026-06-29T11:30:40","guid":{"rendered":"https:\/\/genhelixoptima.com\/?page_id=1010"},"modified":"2026-07-07T08:47:40","modified_gmt":"2026-07-07T08:47:40","slug":"transparence-tracabilite","status":"publish","type":"page","link":"https:\/\/genhelixoptima.com\/en\/transparence-tracabilite\/","title":{"rendered":"Transparency &amp; Traceability"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_column_0 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h1>TRANSPARENCY &amp; TRACEABILITY<\/h1>\n<\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\" data-et-mv-hidden-tablet=\"true\"><p>Each batch is verifiable.<br \/>Each analysis<br \/>\n<span style=\"color: #5d378d;\">accessible.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"isSelectedEnd\"><span>At GenHelix Optima, we are convinced that a certificate of analysis only holds value if it is easily accessible and directly linked to the product you receive.<\/span><\/p>\n<p><span>That is why each vial is identified by a unique batch number and equipped with a QR Code, allowing instant access to the corresponding certificate of analysis.<\/span><\/p>\n<p class=\"isSelectedEnd\"><span style=\"color: #5d378d;\"><strong>We do not ask our customers to take our word for it. We give them the means to verify each of our claims for themselves.<\/strong><\/span><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/vial-qrcode-zoom-hand.png\" title=\"vial-qrcode-zoom-hand\" width=\"1290\" height=\"1402\" srcset=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/vial-qrcode-zoom-hand.png 1290w, https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/vial-qrcode-zoom-hand-1280x1391.png 1280w, https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/vial-qrcode-zoom-hand-980x1065.png 980w, https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/vial-qrcode-zoom-hand-480x522.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1290px, 100vw\" class=\"wp-image-1006\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section et_pb_section_parallax\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-section-1\" style=\"background-image:url(https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/molecular-structure-background-vector-upscale-scaled.png);background-color:#f3f3f3;background-blend-mode:soft-light\"><\/span><\/span>\n<div class=\"et_pb_row_1 et_pb_row et_flex_row et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2><span style=\"color: #393089;\">Verify<\/span> your vial in less than 30 seconds<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Consulting a certificate of analysis requires no special request.<br \/>Each GenHelix Optima vial allows direct access to the document corresponding to the batch received.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_flex_row et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><style>\n.gh-timeline {\n  overflow: hidden;\n  padding: 24px 16px;\n  -webkit-transform: translateZ(0);\n  transform: translateZ(0);\n  -webkit-overflow-scrolling: touch;\n}\n.gh-timeline__track {\n  display: flex;\n  align-items: flex-start;\n  flex-wrap: nowrap;\n  gap: 0;\n  will-change: transform;\n}\n.gh-timeline__step {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  flex-shrink: 0;\n  width: 160px;\n  text-align: center;\n}\n.gh-timeline__icon {\n  width: 90px;\n  height: 90px;\n  flex-shrink: 0;\n  margin-bottom: 18px;\n}\n.gh-timeline__icon img {\n  width: 100%;\n  height: 100%;\n  object-fit: contain;\n}\n.gh-timeline__label {\n  font-family: 'Montserrat', sans-serif;\n  font-size: 13px;\n  font-weight: 600;\n  color: #393089;\n  margin: 0;\n  line-height: 1.4;\n}\n.gh-timeline__connector {\n  flex: 1 1 auto;\n  min-width: 30px;\n  height: 90px;\n  position: relative;\n}\n.gh-timeline__connector::before {\n  content: '';\n  position: absolute;\n  top: 45px;\n  left: 0;\n  right: 0;\n  border-top: 2px dotted #C9BCEA;\n}\n.gh-timeline__connector::after {\n  content: '';\n  position: absolute;\n  top: 45px;\n  left: 50%;\n  width: 8px;\n  height: 8px;\n  border-top: 2px solid #5D378D;\n  border-right: 2px solid #5D378D;\n  transform: translate(-65%, -50%) rotate(45deg);\n}\n@media (max-width: 980px) {\n  .gh-timeline__track { justify-content: flex-start; }\n  .gh-timeline__step { width: 130px; }\n  .gh-timeline__icon { width: 72px; height: 72px; margin-bottom: 14px; }\n  .gh-timeline__connector { height: 72px; min-width: 20px; }\n  .gh-timeline__connector::before,\n  .gh-timeline__connector::after { width: 6px; height: 6px; }\n  .gh-timeline__label { font-size: 12px; }\n}\n.gh-timeline__track > * {\n  opacity: 0;\n  transform: translateY(16px);\n  transition: opacity 0.6s ease, transform 0.6s ease;\n}\n.gh-timeline.gh-timeline--in-view .gh-timeline__track > * {\n  opacity: 1;\n  transform: translateY(0);\n}\n.gh-timeline__track > *:nth-child(1)  { transition-delay: 0s; }\n.gh-timeline__track > *:nth-child(2)  { transition-delay: 0.1s; }\n.gh-timeline__track > *:nth-child(3)  { transition-delay: 0.2s; }\n.gh-timeline__track > *:nth-child(4)  { transition-delay: 0.3s; }\n.gh-timeline__track > *:nth-child(5)  { transition-delay: 0.4s; }\n.gh-timeline__track > *:nth-child(6)  { transition-delay: 0.5s; }\n.gh-timeline__track > *:nth-child(7)  { transition-delay: 0.6s; }\n<\/style>\n\n<div class=\"gh-timeline\">\n  <div class=\"gh-timeline__track\">\n\n    <div class=\"gh-timeline__step\">\n      <div class=\"gh-timeline__icon\">\n        <img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/smartphone-qrcode.png\" alt=\"Scanner le QR Code\">\n      <\/div>\n      <p class=\"gh-timeline__label\">1. Scan the QR Code<\/p>\n    <\/div>\n\n    <div class=\"gh-timeline__connector\"><\/div>\n\n    <div class=\"gh-timeline__step\">\n      <div class=\"gh-timeline__icon\">\n        <img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/smartphone-certificate.png\" alt=\"Acc\u00e9der au certificat\">\n      <\/div>\n      <p class=\"gh-timeline__label\">2. Access to certificate<\/p>\n    <\/div>\n\n    <div class=\"gh-timeline__connector\"><\/div>\n\n    <div class=\"gh-timeline__step\">\n      <div class=\"gh-timeline__icon\">\n        <img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/research.png\" alt=\"Consulter les analyses\">\n      <\/div>\n      <p class=\"gh-timeline__label\">3. Review the analyses<\/p>\n    <\/div>\n\n    <div class=\"gh-timeline__connector\"><\/div>\n\n    <div class=\"gh-timeline__step\">\n      <div class=\"gh-timeline__icon\">\n        <img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/vial-ruo-ok.png\" alt=\"Qualit\u00e9 certifi\u00e9e\">\n      <\/div>\n      <p class=\"gh-timeline__label\">4. Certified quality<\/p>\n    <\/div>\n\n  <\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_4 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Why did we choose this <span style=\"color: #393089;\">approach ?<\/span><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>At GenHelix Optima, we believe that transparency does not simply consist of publishing a certificate of analysis.<\/p>\n<p>It consists of enabling everyone to easily consult the document that exactly corresponds to the batch they have in hand.<\/p>\n<p>We want each customer to be able to verify for themselves the information that accompanies their product, without having to make any special request.<\/p>\n<p data-start=\"3577\" data-end=\"3627\" class=\"PDq2pG_selectionAnchorContainer\"><span style=\"color: #5d378d;\"><strong>Because trust is built through evidence.<\/strong><\/span><br \/>\n<span style=\"color: #5d378d;\"><strong><span aria-hidden=\"true\" class=\"PDq2pG_selectionAnchor\"><\/span>Not through mere assertions.<\/strong><\/span><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_1 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><style>\n.gh-compare {\n  max-width: 820px;\n  margin: 0 auto;\n  background: #F0EBFB;\n  border-radius: 20px;\n  padding: 16px;\n}\n\n.gh-compare__table {\n  background: #FFFFFF;\n  border-radius: 14px;\n  overflow: hidden;\n}\n\n.gh-compare__header {\n  display: flex;\n}\n\n.gh-compare__header-cell {\n  flex: 1 1 50%;\n  font-family: 'Montserrat', sans-serif;\n  font-size: 15px;\n  font-weight: 700;\n  color: #FFFFFF;\n  text-align: center;\n  padding: 16px 12px;\n}\n\n.gh-compare__header-cell--classic {\n  background: #241F38;\n  border-radius: 14px 0 0 0;\n}\n\n.gh-compare__header-cell--gh {\n  background: #5D378D;\n  border-radius: 0 14px 0 0;\n}\n\n.gh-compare__row {\n  display: flex;\n  border-bottom: 1px solid #EAE4F5;\n}\n\n.gh-compare__row:last-child {\n  border-bottom: none;\n}\n\n.gh-compare__cell {\n  flex: 1 1 50%;\n  display: flex;\n  align-items: center;\n  gap: 12px;\n  padding: 16px 20px;\n}\n\n.gh-compare__cell--classic {\n  border-right: 1px solid #EAE4F5;\n}\n\n.gh-compare__icon {\n  flex-shrink: 0;\n  width: 24px;\n  height: 24px;\n  border-radius: 50%;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n\n.gh-compare__icon--no {\n  background: #D8D3E0;\n}\n\n.gh-compare__icon--yes {\n  background: #5D378D;\n}\n\n.gh-compare__icon svg {\n  width: 12px;\n  height: 12px;\n}\n\n.gh-compare__text {\n  font-family: 'Montserrat', sans-serif;\n  font-size: 13.5px;\n  line-height: 1.4;\n}\n\n.gh-compare__cell--classic .gh-compare__text {\n  font-weight: 500;\n  color: #8A8594;\n}\n\n.gh-compare__cell--gh .gh-compare__text {\n  font-weight: 700;\n  color: #393089;\n}\n\n  @media (max-width: 980px) {\n  .gh-compare { padding: 14px; border-radius: 18px; }\n  .gh-compare__header-cell { font-size: 13px; padding: 14px 10px; }\n  .gh-compare__cell { padding: 14px 16px; gap: 10px; }\n  .gh-compare__icon { width: 22px; height: 22px; }\n  .gh-compare__icon svg { width: 11px; height: 11px; }\n  .gh-compare__text { font-size: 12px; }\n}\n\n  \n@media (max-width: 767px) {\n  .gh-compare { padding: 10px; border-radius: 16px; }\n  .gh-compare__header-cell { font-size: 12px; padding: 12px 8px; }\n  .gh-compare__cell { padding: 12px 14px; gap: 8px; }\n  .gh-compare__icon { width: 20px; height: 20px; }\n  .gh-compare__icon svg { width: 10px; height: 10px; }\n  .gh-compare__text { font-size: 11.5px; }\n}\n<\/style>\n\n<div class=\"gh-compare\">\n  <div class=\"gh-compare__table\">\n\n    <div class=\"gh-compare__header\">\n      <div class=\"gh-compare__header-cell gh-compare__header-cell--classic\">Classic approach<\/div>\n      <div class=\"gh-compare__header-cell gh-compare__header-cell--gh\">GenHelix Optima<\/div>\n    <\/div>\n\n    <div class=\"gh-compare__row\">\n      <div class=\"gh-compare__cell gh-compare__cell--classic\">\n        <span class=\"gh-compare__icon gh-compare__icon--no\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1 1L11 11M11 1L1 11\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">Certificate sometimes difficult to obtain<\/span>\n      <\/div>\n      <div class=\"gh-compare__cell gh-compare__cell--gh\">\n        <span class=\"gh-compare__icon gh-compare__icon--yes\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1.5 6L4.5 9L10.5 2.5\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">QR Code present on each vial<\/span>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-compare__row\">\n      <div class=\"gh-compare__cell gh-compare__cell--classic\">\n        <span class=\"gh-compare__icon gh-compare__icon--no\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1 1L11 11M11 1L1 11\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">Generic COA, not linked to the batch<\/span>\n      <\/div>\n      <div class=\"gh-compare__cell gh-compare__cell--gh\">\n        <span class=\"gh-compare__icon gh-compare__icon--yes\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1.5 6L4.5 9L10.5 2.5\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">COA specific to the batch number<\/span>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-compare__row\">\n      <div class=\"gh-compare__cell gh-compare__cell--classic\">\n        <span class=\"gh-compare__icon gh-compare__icon--no\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1 1L11 11M11 1L1 11\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">Complex and time-consuming verification<\/span>\n      <\/div>\n      <div class=\"gh-compare__cell gh-compare__cell--gh\">\n        <span class=\"gh-compare__icon gh-compare__icon--yes\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1.5 6L4.5 9L10.5 2.5\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">Consultation in a few seconds<\/span>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-compare__row\">\n      <div class=\"gh-compare__cell gh-compare__cell--classic\">\n        <span class=\"gh-compare__icon gh-compare__icon--no\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1 1L11 11M11 1L1 11\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">Little product traceability<\/span>\n      <\/div>\n      <div class=\"gh-compare__cell gh-compare__cell--gh\">\n        <span class=\"gh-compare__icon gh-compare__icon--yes\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1.5 6L4.5 9L10.5 2.5\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">Complete traceability of each batch<\/span>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-compare__row\">\n      <div class=\"gh-compare__cell gh-compare__cell--classic\">\n        <span class=\"gh-compare__icon gh-compare__icon--no\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1 1L11 11M11 1L1 11\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">Information sometimes limited<\/span>\n      <\/div>\n      <div class=\"gh-compare__cell gh-compare__cell--gh\">\n        <span class=\"gh-compare__icon gh-compare__icon--yes\">\n          <svg viewbox=\"0 0 12 12\" fill=\"none\"><path d=\"M1.5 6L4.5 9L10.5 2.5\" stroke=\"#FFFFFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/span>\n        <span class=\"gh-compare__text\">Accessible and verifiable documentation<\/span>\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_4 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Frequent ask questions<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_1 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_flex_row et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_2 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><style>\n.gh-faq {\n  max-width: 1200px;\n  margin: 0 auto;\n}\n.gh-faq__grid {\n  display: flex;\n  flex-wrap: wrap;\n  gap: 24px;\n  justify-content: center;\n}\n.gh-faq__card {\n  flex: 1 1 calc(33.333% - 16px);\n  min-width: 280px;\n  background: #FFFFFF;\n  border-radius: 20px;\n  box-shadow: 0 4px 20px rgba(57, 48, 137, 0.08);\n  padding: 32px 24px;\n  text-align: center;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n}\n.gh-faq__icon {\n  width: 64px;\n  height: 64px;\n  border-radius: 50%;\n  background: radial-gradient(circle at center, #F6F1FD, #E7DBF6);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  margin-bottom: 18px;\n}\n.gh-faq__icon img {\n  width: 32px;\n  height: 32px;\n  object-fit: contain;\n}\n.gh-faq__title {\n  font-family: 'Montserrat', sans-serif;\n  font-size: 15px;\n  font-weight: 700;\n  color: #222222;\n  line-height: 1.4;\n  margin: 0 0 18px;\n  padding: 0 !important;\n  min-height: 42px;\n}\n.gh-faq__dropdown {\n  position: relative;\n  margin-top: auto;\n  display: flex;\n  justify-content: center;\n}\n.gh-faq__toggle {\n  width: 36px;\n  height: 36px;\n  border-radius: 50%;\n  border: 1.5px solid #393089;\n  background: transparent;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  cursor: pointer;\n  transition: background 0.2s ease;\n  position: relative;\n  z-index: 2;\n}\n.gh-faq__toggle:hover { background: #F3EEFB; }\n.gh-faq__chevron { transition: transform 0.3s ease; }\n.gh-faq__toggle.is-open .gh-faq__chevron { transform: rotate(180deg); }\n.gh-faq__popover {\n  position: absolute;\n  top: calc(100% + 14px);\n  left: 50%;\n  width: min(400px, 90vw);\n  background: #F7F5FD;\n  border: 1px solid #E8E2F5;\n  border-radius: 12px;\n  padding: 18px 20px;\n  box-shadow: 0 10px 28px rgba(57, 48, 137, 0.14);\n  opacity: 0;\n  pointer-events: none;\n  transform: translateX(-50%) translateY(8px);\n  transition: opacity 0.25s ease, transform 0.25s ease;\n  z-index: 99999 !important;\n}\n.gh-faq__popover::before {\n  content: '';\n  position: absolute;\n  bottom: 100%;\n  left: 50%;\n  transform: translateX(-50%);\n  border: 7px solid transparent;\n  border-bottom-color: #F7F5FD;\n}\n.gh-faq__popover.is-open {\n  opacity: 1;\n  pointer-events: auto;\n  transform: translateX(-50%) translateY(0);\n}\n.gh-faq__popover-title {\n  font-family: 'Montserrat', sans-serif;\n  font-size: 14px;\n  font-weight: 800;\n  color: #222222;\n  margin: 0 0 12px;\n  padding: 0 !important;\n  text-align: left;\n}\n.gh-faq__popover-text {\n  font-family: 'Montserrat', sans-serif;\n  font-size: 12.5px;\n  font-weight: 500;\n  color: #222222;\n  line-height: 1.6;\n  margin: 0 0 12px;\n  padding: 0 !important;\n  text-align: left;\n}\n.gh-faq__popover-text:last-child { margin-bottom: 0; }\n.gh-faq__popover-text--strong { font-weight: 700; color: #393089; }\n.gh-faq--raised { z-index: 99999 !important; position: relative !important; }\n.gh-faq__card,\n.et_pb_code_inner,\n.et_pb_code,\n.et_pb_column,\n.et_pb_row {\n  overflow: visible !important;\n}\n@media (max-width: 767px) {\n  .gh-faq__grid { gap: 12px; }\n  .gh-faq__card {\n    flex: 1 1 calc(50% - 6px);\n    min-width: 0;\n    padding: 20px 14px;\n  }\n  .gh-faq__icon { width: 52px; height: 52px; margin-bottom: 12px; }\n  .gh-faq__icon img { width: 26px; height: 26px; }\n  .gh-faq__title { font-size: 12.5px; min-height: 36px; margin-bottom: 12px; }\n  .gh-faq__popover { width: min(260px, 88vw); padding: 12px 14px; }\n  .gh-faq__popover-title { font-size: 12px; }\n  .gh-faq__popover-text { font-size: 10.5px; line-height: 1.5; }\n}\n\n<\/style>\n\n<div class=\"gh-faq\">\n  <div class=\"gh-faq__grid\">\n\n    <div class=\"gh-faq__card\">\n      <div class=\"gh-faq__icon\"><img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/QRcode.png\" alt=\"QR Code unique\"><\/div>\n      <p class=\"gh-faq__title\">Is each QR Code unique?<\/p>\n      <div class=\"gh-faq__dropdown\">\n        <button class=\"gh-faq__toggle\" aria-expanded=\"false\">\n          <svg class=\"gh-faq__chevron\" width=\"14\" height=\"14\" viewbox=\"0 0 14 14\" fill=\"none\"><path d=\"M3 5L7 9L11 5\" stroke=\"#393089\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/button>\n        <div class=\"gh-faq__popover\">\n          <h4 class=\"gh-faq__popover-title\">Is each QR Code unique?<\/h4>\n          <p class=\"gh-faq__popover-text\">Each GenHelix Optima production batch is identified by a unique batch number and has its own Certificate of Analysis (COA).<\/p>\n          <p class=\"gh-faq__popover-text\">The QR Code on the vial redirects you directly to the certificate corresponding to that specific batch, ensuring complete traceability between the product received and the analyses performed.<\/p>\n          <p class=\"gh-faq__popover-text\">This approach avoids any confusion between different manufacturing batches.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-faq__card\">\n      <div class=\"gh-faq__icon\"><img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/eye.png\" alt=\"Consultation COA\"><\/div>\n      <p class=\"gh-faq__title\">Can I consult a COA before purchasing?<\/p>\n      <div class=\"gh-faq__dropdown\">\n        <button class=\"gh-faq__toggle\" aria-expanded=\"false\">\n          <svg class=\"gh-faq__chevron\" width=\"14\" height=\"14\" viewbox=\"0 0 14 14\" fill=\"none\"><path d=\"M3 5L7 9L11 5\" stroke=\"#393089\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/button>\n        <div class=\"gh-faq__popover\">\n          <h4 class=\"gh-faq__popover-title\">Is it possible to view a certificate before placing an order?<\/h4>\n          <p class=\"gh-faq__popover-text gh-faq__popover-text--strong\">Yes.<\/p>\n          <p class=\"gh-faq__popover-text\">We regularly provide sample certificates of analysis so that everyone can see the information we supply for each batch.<\/p>\n          <p class=\"gh-faq__popover-text\">These samples illustrate the level of transparency we apply to all our products.<\/p>\n          <p class=\"gh-faq__popover-text\">Depending on availability, some certificates corresponding to currently marketed batches may also be consulted.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-faq__card\">\n      <div class=\"gh-faq__icon\"><img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/broken-qrcode.png\" alt=\"QR Code illisible\"><\/div>\n      <p class=\"gh-faq__title\">What if the QR Code is unreadable?<\/p>\n      <div class=\"gh-faq__dropdown\">\n        <button class=\"gh-faq__toggle\" aria-expanded=\"false\">\n          <svg class=\"gh-faq__chevron\" width=\"14\" height=\"14\" viewbox=\"0 0 14 14\" fill=\"none\"><path d=\"M3 5L7 9L11 5\" stroke=\"#393089\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/button>\n        <div class=\"gh-faq__popover\">\n          <h4 class=\"gh-faq__popover-title\">The QR Code no longer works. What should I do ?<\/h4>\n          <p class=\"gh-faq__popover-text\">If the QR Code is damaged or can no longer be scanned, simply contact our support team.<\/p>\n          <p class=\"gh-faq__popover-text\">Using the batch number indicated on your vial, we will be able to retrieve the corresponding certificate and send it to you directly.<\/p>\n          <p class=\"gh-faq__popover-text\">Our goal is for every customer to have easy access to the analyses associated with their product.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-faq__card\">\n      <div class=\"gh-faq__icon\"><img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/purity-icon.png\" alt=\"Importance de la tra\u00e7abilit\u00e9\"><\/div>\n      <p class=\"gh-faq__title\">Why is this traceability important?<\/p>\n      <div class=\"gh-faq__dropdown\">\n        <button class=\"gh-faq__toggle\" aria-expanded=\"false\">\n          <svg class=\"gh-faq__chevron\" width=\"14\" height=\"14\" viewbox=\"0 0 14 14\" fill=\"none\"><path d=\"M3 5L7 9L11 5\" stroke=\"#393089\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/button>\n        <div class=\"gh-faq__popover\">\n          <h4 class=\"gh-faq__popover-title\">Why associate each certificate with a batch number ?<\/h4>\n          <p class=\"gh-faq__popover-text\">A certificate of analysis is only truly useful if it precisely matches the product you hold.<\/p>\n          <p class=\"gh-faq__popover-text\">By linking each batch to its own COA via a QR Code, we enable everyone to verify the analyses performed on their vial, without any ambiguity.<\/p>\n          <p class=\"gh-faq__popover-text\">This approach guarantees total transparency and strengthens trust between GenHelix Optima and its customers.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-faq__card\">\n      <div class=\"gh-faq__icon\"><img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/ext-lab-icon.png\" alt=\"Laboratoires ind\u00e9pendants\"><\/div>\n      <p class=\"gh-faq__title\">Who performs the analyses?<\/p>\n      <div class=\"gh-faq__dropdown\">\n        <button class=\"gh-faq__toggle\" aria-expanded=\"false\">\n          <svg class=\"gh-faq__chevron\" width=\"14\" height=\"14\" viewbox=\"0 0 14 14\" fill=\"none\"><path d=\"M3 5L7 9L11 5\" stroke=\"#393089\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/button>\n        <div class=\"gh-faq__popover\">\n          <h4 class=\"gh-faq__popover-title\">Are the analyses performed by GenHelix Optima ?<\/h4>\n          <p class=\"gh-faq__popover-text gh-faq__popover-text--strong\">Non.<\/p>\n          <p class=\"gh-faq__popover-text\">Whenever possible, analyses are entrusted to independent third-party laboratories specialized in analytical testing.<\/p>\n          <p class=\"gh-faq__popover-text\">This independence is a key element of our transparency approach, as it ensures that the results are not produced by GenHelix Optima itself.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"gh-faq__card\">\n      <div class=\"gh-faq__icon\"><img decoding=\"async\" src=\"https:\/\/genhelixoptima.com\/wp-content\/uploads\/2026\/06\/coa-certificate.png\" alt=\"Garantie qualit\u00e9 COA\"><\/div>\n      <p class=\"gh-faq__title\">Does the COA guarantee product quality?<\/p>\n      <div class=\"gh-faq__dropdown\">\n        <button class=\"gh-faq__toggle\" aria-expanded=\"false\">\n          <svg class=\"gh-faq__chevron\" width=\"14\" height=\"14\" viewbox=\"0 0 14 14\" fill=\"none\"><path d=\"M3 5L7 9L11 5\" stroke=\"#393089\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n        <\/button>\n        <div class=\"gh-faq__popover\">\n          <p class=\"gh-faq__popover-text\">A certificate of analysis should not be reduced to a simple purity percentage.<\/p>\n          <p class=\"gh-faq__popover-text\">At GenHelix Optima, we encourage a comprehensive reading of the results: molecular identity, purity, dosage, potential contaminants, and batch number.<\/p>\n          <p class=\"gh-faq__popover-text\">It is the combination of all this information that allows for a proper evaluation of a product's quality.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_column_8 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3>And now ?<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"p1\">You now know how to verify the analyses associated with each batch.<\/p>\n<p class=\"p1\">Now discover how GenHelix Optima selects the products that join its catalogue.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_9 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"https:\/\/genhelixoptima.com\/en\/notre-selection-scientifique\/\" data-icon=\"=\">Our selection policy<\/a><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"https:\/\/genhelixoptima.com\/en\/controle-de-qualite\/\" data-icon=\"&lt;\">Back to Quality control<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1010","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/genhelixoptima.com\/en\/wp-json\/wp\/v2\/pages\/1010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/genhelixoptima.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/genhelixoptima.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/genhelixoptima.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/genhelixoptima.com\/en\/wp-json\/wp\/v2\/comments?post=1010"}],"version-history":[{"count":27,"href":"https:\/\/genhelixoptima.com\/en\/wp-json\/wp\/v2\/pages\/1010\/revisions"}],"predecessor-version":[{"id":1428,"href":"https:\/\/genhelixoptima.com\/en\/wp-json\/wp\/v2\/pages\/1010\/revisions\/1428"}],"wp:attachment":[{"href":"https:\/\/genhelixoptima.com\/en\/wp-json\/wp\/v2\/media?parent=1010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}